441 California Avenue, Suite 7

Palo Alto, California, USA

I think I’m here, maybe. Where’s the lab?

Through the door between Leaf and Petal and Ramen Kowa, and up the stairs.

Payment methods?

Cash, Venmo and Zelle are gratefully accepted, as are paper checks made out to “Mayfield Photo Lab.”

If you are a lunatic who wants to pay in silver, I will accept US government bullion coins at spot value.

I don’t have a CD drive.

I can give you a download link with your negatives if you order a scan. Just let me know when you drop off your film or include it in your order instructions. Files will stay up until the end of the week after pick-up, plus one week.

Won’t you try a CD? Your data won’t get scrambled by an Airpods case like a hard disk, or just slowly fizzle away in a flash chip.

Can you put my scans on my USB drive?

Sorry, I can’t accept customer storage media. For security.

How long do I have to pick up my negatives? How long will my download link be active?

Negatives are stored until the end of the month, plus one month. After that, color will be trashed and monochrome will be shipped off for metal recovery. Download links will remain active until the end of the week, plus one week.

Do you see the pictures as they are scanned?

For speed and privacy, no.*

35mm and 110 scans are aligned and color balanced automatically by software, nobody sees anything. Negatives without clearly visible frame borders may exhibit edge detection failures and unintended panoramas. I plan to eventually pay a worker minimum wage to manually align and color balance the scans, which is how most other labs operate. Since hourly workers are regarded as less than human, it will be like nobody ever saw your pictures- meaning your privacy has effectively been maintained.

*Minox microfilm is DSLR-scanned and color-balanced manually, so I will see literally every single frame if you request digitization.

Privacy Policy?

  • For now, customers will need to provide a phone number or an email so I can nag you about uncollected orders. The goal is to move to a kind of numbered ticket-and-stub system like at the dry cleaner’s so I can know even less about you.
  • I might also forget patrons who visit less frequently. If you come by often, I’ll remember you. You might even get freebies once in a while. This is the extent of my customer relations management.

Stuff on this page and site can and will change whenever I feel like it.

Yes.